Retail
Skills
Taken
together, these two courses prepare students to take the National
Certification examination in Professional Customer Service offered
through the National Retail Federation (NRF).
- Customer
Service & Communication Skills: an Overview
- Customer
Service Skills for the Retail Industry
Healthcare
Skills
Each
course prepares students to receive certification by the National
Healthcareer Association (NHA)
- Customer
Service Skills for the Healthcare Industry
- Medical
Administrative Assistant
- Medical
Billing & Coding Specialist
- Personal & Elder Care Provider
Job
Seeking & Employability Skills
Learn
how to interview successfully and prepare that winning resume! Course
includes self-assessment inventories and checklists as well as sample
resumes, cover letters and follow-up letters.