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Courseware
Series
Course Overview
Key Features
- Video Lectures
- Textbooks
- Assignments
- Assessments
- Discussions
- Glossaries
- Administration
At-a-Glance
- About the Courseware
- How it wasdeveloped
- Target Audience
- Number of lessons in course
- Time to complete each lesson and complete
each course
- Teaching method
- Learning experience
- Additional skills taught
- Special features
- Administrator Functions
- Unique Benefits
Curriculum Outlines
- Literacy and Customer
Service Skills Training: An Overview
- Customer Service Skills
for the Retail Industry
- Customer Service Skills
for the Healthcare Industry
- Medical Billing and
Coding Specialist
- Personal Elder Care
Provider
- Job Search & Employability
Skills Training
Testimonials
- Inna
Kramers: Job Placement Specialist, Essex County One Stop Career
Center
- Joanne
Hala: The Jointure for Community and Adult Education; New Jersey
Association of Life Long Learning Teacher of the Year 2003
- Denise
Egidio: Teacher for Cuban and Haitian Refugee Programs
- Participants
in Welfare to Work Training Program
- Participants
in the Vocational Rehabilitation Training Program
- The
National Retail Federation
Related Articles
- "Learning
How to Smile Online"
(Benton Foundation Digital Divide Website, December 17, 2001)
- "Innovative
Distance Learning For Unemployed and Incumbent Workers"
(PNNOnline, December 13, 2002)
- "Cuban
Refugees Find Educational Solace" (The
North Bergen Reporter, March 9, 2003)"
- "Job
Search Courseware Helps Fight Unemployment" (PNNOnline,
June 6, 2003)
- "Distance
Learning Options to Upgrade Skills" (RefugeeWorks,
v. 4, #2, June/July 2003)
- JVS
Receives State Literacy Grant for Innovative Training Courseware
(New Jersey Department of Labor Press Release)
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